Balance Psychology will collect your personal information (including your name, e-mail address, postal address and contact phone number) for the purpose of providing you with health care services and for directly related purposes. Under the following circumstances, Balance Psychology may collect, use or disclose personal information:
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to liaise with health professionals, Medicare or your private health fund; or
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in an emergency where your life is at risk and you cannot consent; or
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when failure to disclose information would place you or another person at risk; or
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when it is required or permitted by law to do so; or
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when your prior approval has been obtained:
a) to provide a written report to another professional or agency (e.g. a general practitioner or a lawyer); or
b) to discuss the material with a third party (e.g. a parent or Balance employer).
Your information will only be used for the purpose of which you have provided it for and will not be added to a mailing list without your prior consent. We will not use your personal information for any other purposes, and will not disclose it to a third party, without your consent.
This website only collects personal information (e.g. your name and e-mail address) when:
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you submit a message to us through the contact form on the “CONTACT US” page; or
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you agreed to subscribe to our newsletter.
Please be noted that this site does not provide facilities to guarantee the secure transmission of information across the Internet. Whilst reasonable efforts are used to provide security, users should be aware that there are inherent risks in the transmission of information across the Internet.
You have the right to access your personal information in your health record. You can also request an amendment to your health record should you believe that it contains inaccurate information.
If you have any queries, concerns or require further information relating to our privacy policy, you are welcome to contact us. For more information about our information handling practices, you may contact us by ringing 1300 855 601.